Pay: $75 Hourly Rate (1099 Contractor-All Inclusive)
Location: Dept. of Health Care Finance – DCAS (DHCF) – 645 H Street, NE Washington, DC
No. of Openings: 1
Start Date: 4/6/2026
Interview: Webcam
Work Arrangement: Onsite

This position is housed under the Office of the Chief Technology Officer in direct support of the DC Access System (DCAS). DCAS is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting MAGI, SNAP and TANF programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules.
The incumbent will become an integral part of the DCAS Team, building relationships with frontline staff and their leadership.

The core duties associated with the role are as follows:
•Analyze, design, develop, and test industry-standard training materials in support of ongoing continuing improvement and new releases.
•Provide hands-on support for frontline workers and their supervisors.
•Deliver quality training with measurable outcomes.
•Conduct post-training assessments, including observations. Assist in establishing best-practices for Level 1, Level 2, and Level 3 assessments.
•Analyze system support tickets to identify training and support needs.
•Mentor other eligibility trainers in best practices for adult learning.

This individual will be working closely with DCAS and its partner agencies to ensure the agencies’ priorities are met. This is a position in the DC Access System (DCAS) project.

Minimum Education/Certification Requirements:
Bachelor’s degree in Information Technology or related field or equivalent experience

Behavior Characteristics:
•Adaptable
•Analytical
•Goal-Orientated/Driven/Self-Starter
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